Prescription & Medicines

Q: Do I need a prescription to buy medicines from Thall Pharmacy?
A: Yes, prescription medicines require a valid doctor’s prescription. However, we also carry a wide range of over-the-counter (OTC) drugs that do not require a prescription.

Q: Can I send my prescription via WhatsApp?
A: Absolutely. You can take a clear picture of your prescription and send it to us on WhatsApp for quick processing and delivery.

Q: Are your medicines genuine?
A: Yes, we only stock 100% genuine, quality-assured medicines from authorized distributors and reputable pharmaceutical companies.

Delivery & Ordering

Q: Do you offer home delivery in Peshawar?
A: Yes, we provide fast and reliable home delivery across Peshawar. You can place your order via WhatsApp or by calling us directly.

Q: How long does delivery take?
A: Most deliveries within Peshawar are completed the same day, depending on your location and product availability.

Q: Is there a delivery fee?
A: Delivery charges may apply based on your distance from the pharmacy. We’ll inform you of the delivery fee when confirming your order.

Products & Availability

Q: Do you sell baby care and personal care products?
A: Yes! We stock baby formulas, diapers, skincare items, soaps, shampoos, and hygiene products — all from trusted, pediatrician-recommended brands.

Q: What if a medicine or product is not in stock?
A: We’ll try our best to arrange it for you through our supply network. You can also place special orders for items we don’t keep regularly.

Medical Equipment

Q: Do you sell medical equipment like BP monitors or glucometers?
A: Yes, we offer a variety of home-use medical tools including blood pressure monitors, glucometers, oximeters, nebulizers, and more.

Q: Can you help me understand how to use medical devices?
A: Definitely. Our trained staff will guide you on how to use any device safely and correctly.

General Questions

Q: What are your working hours?
A: We’re open 7 days a week, from 7 AM – 02 AM.

Q: Where are you located?
A: We’re located in [insert your exact address or area in Peshawar]. You can also find us on Google Maps.

Q: Can I get health advice at the pharmacy?
A: Yes. Our pharmacists are available to answer questions about medications, dosages, side effects, and general health concerns.